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DeviceExpert Upgrade Pack Download

Important Note: The latest DeviceExpert build number is 5510. If you have already installed 5510, you do not need Upgrade Packs. How do I find my build number? (These Upgrade Packs are applicable only for DeviceExpert and NOT for OpManager NCM Plug-in)

Download Upgrade Packs

How do I find my build number?
From 5500 to 5510 Upgrade Pack 5500 to 5510
From 5450 to 5500 Upgrade Pack 5450 to 5500
From 5420 to 5450 Upgrade Pack 5420 to 5450
From 5410 to 5420 Upgrade Pack 5410 to 5420
From 5400 to 5410 Upgrade Pack 5400 to 5410
From 5330 to 5400 Upgrade Pack 5330 to 5400
From 5310/5320 to 5330 Upgrade Pack 5310/5320 to 5330
From 5300 to 5310 Upgrade Pack 5300 to 5310
All Previous Versions Download from this page

Instructions to apply the Upgrade Pack

  • Shutdown the DeviceExpert Server, if running. If DeviceExpert is running as a service, shutdown the service
  • IMPORTANT: Take a copy of the entire <DeviceExpert> installation directory and save it somewhere before applying the upgrade pack
  • Navigate to <DEVICEEXPERT_HOME>/bin directory and execute UpdateManager.bat or UpdateManager.sh
  • Click Browse and select the .ppm file that you have downloaded from the above links
  • Click Install to install the upgrade pack. Wait until the upgrade pack is fully installed. [Normally, it takes a few minutes for PPM installation]
  • Click Close and then click Exit to exit the Update Manager tool
  • Start the DeviceExpert server / service

If you need any assistance or clarifications, please contact deviceexpert-support@manageengine.com

How do I find out my Build number?

Log in to the DeviceExpert web interface, and click the About link in the top pane. You will find the build number mentioned below the version number. This is the build number of the currently installed DeviceExpert.