Note for Registered 4.0 License Users: When you apply
service pack(s) over any 40xx build and upgrade to 5002, your
old license file will work properly. Only when you install
a fresh build of 5.0, your old license will not work and you
will need a new license for 5.0.
Instructions to Apply Service Pack 3.1
Shut down NetFlow Analyzer. (If NetFlow Analyzer is running
as a service, stop the service also)
Take a backup of the existing NetFlow Analyzer database
by executing the BackupDB.bat (.sh in case
of Linux) file present in the <NetFlowAnalyzer_Home>/troubleshooting
directory. This will create a ZIP file of the contents of
<NetFlowAnalyzer_Home>/mysql/data directory
and save it as database_backup.zip in the <NetFlowAnalyzer_Home>
directory.
Execute the UpdateManager.bat (.sh
in case of Linux) file present in the <NetFlowAnalyzer_Home>/bin
directory.
Click Browse and select AdventNet_ManageEngine_NetFlow_Analyzer_4_0_0_SP-3_1.ppm
file that you downloaded.
Click Install to install the service pack. This
may take several minutes depending on the amount of data
that needs to be migrated.
Wait until the service pack is fully installed.
Click Close and then click Exit to exit
the Update Manager tool.
Start the NetFlow Analyzer server.
Instructions to Apply Service Pack 1.1
Note: If NetFlow Analyzer has been installed as a
root user in a Linux machine, continue with the below
procedure logged in as a root user itself.
Shut down NetFlow Analyzer.
(If NetFlow Analyzer is running as a service, stop the service
also)
Unzip the downloaded ZIP file
directly under <NetFlowAnalyzer_Home> (where
<NetFlowAnalyzer_Home> is the directory where
NetFlow Analyzer is installed. Eg: C:\AdventNet\ME\NetFlow\).
Ensure that older files are overwritten while extracting
the contents of this ZIP file.
Take a backup of the existing NetFlow Analyzer database
by executing the BackupDB.bat (.sh in case
of Linux) file present in the <NetFlowAnalyzer_Home>/troubleshooting
directory. This will create a ZIP file of the contents of
<NetFlowAnalyzer_Home>/mysql/data directory
and save it as database_backup.zip in the <NetFlowAnalyzer_Home>
directory.
Execute the UpdateManager.bat
(.sh in case of Linux) file present in the <NetFlowAnalyzer_Home>/bin
directory.
Click Browse and select
AdventNet_ManageEngine_NetFlow_Analyzer_4_0_0_SP-1_1.ppm
file present in the <NetFlowAnalyzer_Home>
directory.
Click Install to install
the service pack. This may take several minutes depending
on the amount of data that needs to be migrated.
Wait until the service pack
is fully installed.
Click Close and then click Exit to exit
the Update Manager tool.
Start the NetFlow Analyzer
server.
Note: Once you have installed SP
1.1, run the NetFlow Analyzer server at least once
before applying SP 3.1.
Post Migration Checks
Clear the web browser cache
before trying to access the web client.
Please note that data collection
will not happen until the server is started after applying
the new service pack, and hence reports cannot be viewed
for that time period.
How do I find out my Build number?
Log in to the NetFlow Analyzer web client, and click the About
link in the top pane. You will find the build number mentioned
below the version number. This is the build number of the
currently installed NetFlow Analyzer.
