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ManageEngine® Password Manager Pro - Upgrade Pack Download

Important Note: The latest Password Manager Pro build number is 6201. If you have already installed 6201, you do not need upgrade pack. How do I find my build number?

Download Upgrade Pack

From 6200 to 6201 Upgrade pack 6200 to 6201
From 6100/6101/6102/6103/6104 to 6200

Upgrade pack 6100/6101/6102/6103/6104 to 6200

From 6002 to 6100 Upgrade pack 6002 to 6100
From 6000/6001 to 6002

Upgrade pack 6000/6001 to 6002

From 5400/5401/5402/ 5403 to 6000 Upgrade pack 5400/5401/5402/5403 to 6000
From 5300/5301/5302/5303 to 5400 Upgrade pack 5300/5301/5302/5303 to 5400
From 5200/5202 to 5300 Upgrade Pack 5200/5202 to 5300
From 5100/5101/5102 to 5200 Upgrade Pack 5100/5101/5102 to 5200
From 5000/01 to 5100 Upgrade Pack 5000/01 to 5100
From 4801/02/03 to 5000

Upgrade Pack 4801/02/03 to 5000
(After applying this upgrade pack, carry out these additional steps)

From 4801/02 to 4803 Upgrade Pack 4801/02 to 4803
From 4700/4701 to 4801 Upgrade Pack 4700/4701 to 4801
From 4603/4604 to 4700

Upgrade Pack 4603/4604 to 4700

From 4500/01/02/03/4600/01/02 to 4603

Upgrade Pack 4500/01/02/03/4600/01/02 to 4603

Instructions to apply the Upgrade Pack

  • In Windows, right-click the PMP tray icon and then click "Exit"
  • Shutdown the PasswordManager Pro Server, if running. If PasswordManager Pro is running as a service, shutdown the service
  • IMPORTANT: Take a copy of the entire Password Manager Pro installation folder before applying the upgrade pack and keep it in some other location. If something goes wrong with the PMP upgrade, you can rely on the copy. All your settings will remain intact
  • The upgrade Pack is to be applied through a tool named UpdateManager bundled with PasswordManager Pro
  • Navigate to <PMP_Installation_Folder>/bin directory and execute UpdateManager.bat or UpdateManager.sh to start the Update Manager.
  • If you are applying multiple upgrade packs one-by-one, exit the Update Manager tool after applying one upgrade pack and make sure that the mysqld-nt.exe process is not running. Then proceed with running the Update Manager tool to apply the next upgrade pack and so on
  • Click Browse and select .ppm file that you downloaded
  • Click Install to install the upgrade pack. Wait until the upgrade pack is fully installed. [Normally, it takes a few minutes for PPM installation]
  • Click Close and then click Exit to exit the Update Manager tool
  • After applying the upgrade pack, check if mysql process process is running. If it is running, terminate that process
  • Start the PasswordManager Pro server / service
  • Once you upgrade to the latest version, the High Availability set up has to be reconfigured again. The old set up will not work. For doing this, you need to download a fresh, full 6200 build and install it as SECONDARY.

If you need any assistance or clarifications, please contact passwordmanagerpro-support@manageengine.com.


How do I find out my Build number?

Log in to the PasswordManager Pro web interface, and click the About link in the top pane. You will find the build number mentioned below the version number. This is the build number of the currently installed PasswordManager Pro.


For 5000 build alone, after applying the upgrade pack, carry out the following steps:

  • Stop PMP server if it is running
  • Go to <PMP Home>/conf directory and open server.xml file
  • Search for the line " <!-- Define a SSL Coyote HTTP/1.1 Connector on port 8443 -->" in server.xml
  • Add the following full tag afresh below the line as searched above.
 <Connector URIEncoding="UTF-8" useBodyEncodingForURI="true" acceptCount="100" clientAuth="true" connectionTimeout="-1" debug="0" disableUploadTimeout="true" enableLookups="false" keystoreFile="conf/server.keystore" keystorePass="passtrix" truststoreFile="conf/client.keystore" maxSpareThreads="75" maxThreads="150" minSpareThreads="25" port="7070" scheme="https" secure="true" sslProtocol="TLS"/>
  • Start the Server