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What is ServiceDesk Plus -
MSP?
ServiceDesk Plus - MSP is a web based ITIL ready, Help Desk software
with integrated Asset management module built specifically for Managed
Service Providers. It has been designed to handle multiple accounts in a
single Help Desk so the MSPs don′t have to juggle with multiple software.
It is bundled with thoughtful features like Incident Management, Account
Management, Asset Management, Knowledge Base, Service Level Agreements,
Remote Control Management, and Purchase and Contract Management. All these
modules come in a single package at a very affordable price!
Customer′s Quote
Having tested products such as Vivantio and Numara
Track-It! we have found that ServiceDesk Plus MSP is an exceptional
solution for MSPs and with ManageEngine's 90:10 promise Mark
Mottershead,
Managing
Director, Managed Services Centre Limited
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Jason
Roberts,
Technical
Manager, TCNS - IT and Network Support provide
As a Managed Service Provider who has been in the I.T
Helpdesk industry for over 18 years and using a number of different
helpdesk applications to support over a hundred customers, we
believe that we have finally found a solution that fulfills our
requirements.
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Videos
Webinar Video
Know How ITIL Helps MSPs Win More Business
Video Demo
Implementation video of ServiceDesk Plus - MSP
with a use case.
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