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Documents
| Help Documentation |
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| Admin Guide - PDF | ZIP | View Online |
Helps administrators on how to install and setup the ServiceDesk Plus software |
| User Guide - PDF | ZIP | View Online |
Helps users to understand the tips and tricks on using the ServiceDesk Plus software |
| Help Desk Evaluator's Checklist - PDF | View Online |
We made it easy for you to evaluate any help desk software. Download this list for your evaluation or view it online and feel free to comment. |
| WhitePaper |
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| ITIL based HelpDesk for the SMBs |
Illustrates how an ITIL based helpdesk can be beneficial to SMBs |
| Case Studies |
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| Ashton Park School - PDF | View Online |
Ashton Park School is a Specialist Sports College located in Bristol, UK. |
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